Scope of travel insurance claims and examples of medical expenses in Japan
Recommendations
Covers
COVID-related costs
24/7 support
in Chinese & English
Compensation provided by major
Japanese insurance companies
Covers COVID-related costs
Japan travel insurance for international tourists covers medical expenses during your stay in Japan in the event that you require COVID-related medical treatment at a medical institution in Japan, as well as transportation expenses back to your home country.
24/7 support in Chinese & English
If you call our support desk during your stay in Japan, we will provide interpretation services in English and Chinese via telephone or videophone. This service is not limited to when to visiting medical institutions, etc. but can also be used at restaurants, hotels, etc. during your stay in Japan. In case of injury or illness, we will refer you to a hospital according to your symptoms.
Major Japanese insurance companies cover compensation
Claim payment procedures and support desk support are handled by Sompo Japan Insurance Inc. a major Japanese insurance company. Sompo Japan Insurance Inc. is a Japanese non-life insurance company, founded in 1887 as the first fire insurance company in Japan. Today, the group has offices in Japan and 29 other countries and regions around the world, and is expanding its business globally from developed countries to emerging countries. (As of March 31, 2022)
Basic coverage information
Point 1Treatment costs
Compensation for treatment costs due to injury or illness during your stay in Japan
If you are injured in an accident while staying in Japan, or if you receive medical treatment due to an illness while you in Japan, we will pay the appropriate amount of the treatment costs.
Point 2Transport costs
Compensation for transportation costs to your country of origin due to injury or illness during your stay in Japan
We will pay the amount deemed reasonable for transportation expenses to your home country in the event that you are hospitalized in Japan due to an injury or illness during your stay.
If you call the support desk (24 hours a day, 365 days a year, English / Chinese), we will put you in touch with hospitals in Japan based on the symptoms of your injury or illness. In addition, we will pay the treatment fee and medicine fee directly to the hospital or pharmacy. (No need for payment at the location)
We provide interpretation services in English, Chinese, and Korean via telephone or videophone. This service is not limited to when at medical institutions, but can also be used at restaurants, hotels, or more during your stay in Japan.
With our travel insurance for visitors to Japan, you can also use our customer service desk service
This is a dedicated call center that provides simple interpretation services, transportation information, and guidance on how to use our affiliated apps and websites.
It is also available for situations not related to illness or injury.Other available uses
We will interpret simple everyday conversations
We will provide information on transportation, sightseeing, and restaurants throughout Japan.
Various affiliated apps and websites including NAVITIME, We will answer to inquiries about how to use the system.
Business hours (Japan time)
Weekdays, weekends and public holidays 9AM - 5PM
How to use
Please call the dedicated phone number for the customer service desk.
The phone number can be found on your insurance certificate (visitor card), which you can check after purchasing your insurance.
You can purchase and issue your certificate of insurance completely online!
Payment can only be made by credit card (one-time payment).Step 1
Select the number of users and enter the Insurer's information
Step 2
Enter your credit card information
Step 3
Confirm your booking
Step 4
Complete your policy
Price list
No. of days
Price
1 days
JPY 880 (USD0)
2 days
JPY 1,280 (USD0)
3 days
JPY 1,630 (USD0)
4 days
JPY 2,010 (USD0)
5 days
JPY 2,340 (USD0)
6 days
JPY 2,600 (USD0)
7 days
JPY 2,860 (USD0)
8 days
JPY 3,090 (USD0)
9 days
JPY 3,335 (USD0)
10 days
JPY 3,575 (USD0)
11 days
JPY 3,790 (USD0)
12 days
JPY 4,030 (USD0)
13 days
JPY 4,285 (USD0)
14 days
JPY 4,535 (USD0)
15 days
JPY 4,775 (USD0)
16 days
JPY 5,000 (USD0)
17 days
JPY 5,230 (USD0)
18 days
JPY 5,460 (USD0)
19 days
JPY 5,665 (USD0)
20 days
JPY 5,885 (USD0)
21 days
JPY 6,100 (USD0)
22 days
JPY 6,310 (USD0)
23 days
JPY 6,500 (USD0)
24 days
JPY 6,705 (USD0)
25 days
JPY 6,905 (USD0)
26 days
JPY 7,100 (USD0)
27 days
JPY 7,280 (USD0)
28 days
JPY 7,470 (USD0)
29 days
JPY 7,660 (USD0)
30 days
JPY 7,830 (USD0)
*The non-JPY prices shown are reference prices calculated based on the exchange rate at the time of your search. You will be charged in Japanese yen. The listed amount does not include overseas transaction fees charged by credit card companies.
Examples of insurance payment
Minor male (November 6, 2022)
Hospital visit for stye
Paid for the medical treatment up front and received reimbursement
Male in his 70's (November 17, 2022)
Hospital visit due to leg pain from a fall
Paid for the medical treatment up front and received reimbursement
Female in her 40's (November 29, 2022)
Hospital visit for stomach pain
Cashless payment arranged
Female in her 50's (December 2, 2022)
Hospital visit for palpitations
Cashless payment arranged
Minor female (December 2, 2022)
Hospital visit due to injuries sustained in a fall
Paid for the medical treatment up front and received reimbursement
Male in his 20's (December 2, 2022)
Hospital visit for stomach pain
Cashless payment arranged
Female in her 20's (December 6, 2022)
Hospital visit due to a sprained ankle
Cashless payment arranged
Female in her 40's (December 7, 2022)
Hospital visit due to injuries sustained in a fall
Paid for the medical treatment up front and received reimbursement
Male in his 30's (December 19, 2022)
Hospital visit for a bruised arm
Cashless payment arranged
Cancellation Policy
Cancel up until 14:59 (Japan time) on the day before the start of use
Possible (Free)
Cancellation after 15:00 (Japan time) on the day before the first day of use
Not Possible
* Please note that due to credit card company regulations, transactions cannot be canceled after 180 days from the date of purchase.
FAQ
We offer further information in the frequently-asked questions (FAQ), such as how to apply.
Check before you travel to Japan!
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This insurance product is operated by Sompo Japan Insurance Inc.
Claim payment procedures and support desk support are handled by Sompo Japan Insurance Inc. a major Japanese insurance company.Sompo Japan Insurance Inc. is a Japanese non-life insurance company, founded in 1887 as the first fire insurance company in Japan. Today, the group has offices in Japan and 29 other countries and regions around the world, and is expanding its business globally from developed countries to emerging countries. (As of March 31, 2022)