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#Green Cafe Style Sanoah

Green Cafe Style Sanoah Kotonoha 16 pcs(Kyoto)

Seller : WAmazing Shop

Undiscounted Price

US$15.01
JPY2,376

Tax-Free Price

US$13.9JPY2,200

Quantity

1

Subtotal Amount

US$13.9JPY2,200

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Product Information

  • Product Name
    Green Cafe Style Sanoah Kotonoha 16 pcs(Kyoto)
  • Product Description

    Delicate flavors of white chocolate and Uji green tea Kyoto, the former capital, was a thriving center for the tea ceremony. We've layered a langue de chat made with refined white chocolate and Kyoto-produced Uji green tea, which is also used in the tea ceremony. To create a delightful matcha green tea taste, the dough is lavishly kneaded with Uji matcha green tea, ensuring that the crispy texture and sweetness are balanced. The stylish packaging features designs of tea utensils such as tea whisks and tea scoops.

  • Ingredients

    Chocolate, Sugar, Egg White, Flour, Vegetable Oil and Fat, Butter, Matcha Green Tea / Emulsifier, Flavor *Contains eggs, wheat, and soybeans

  • Contents
    16 pcs
  • best-before date
    45 days

Product support after purchase

Contact information

If there is any problem with the product, please contact us using the following inquiry form, selecting "Tax-free EC" in the subject line.

Contact information:https://wamazing.zendesk.com/hc/en-us/requests/new

  • We do not process returns or refunds based on customer convenience.
  • However, if a product experiences a natural malfunction during regular use, we will honor the warranty as specified by each company's policy.
  • For products eligible for international support, if within the warranty period, we can guide you to the manufacturer's customer support center near your residence.
  • Please refer to the warranty certificate for details of each manufacturer's warranty policy.

Returns and refunds due to initial defects

If you receive a defective product, we typically initiate a refund upon receiving the returned item. Please contact the above contact information within ten days of receiving the product. Please note that issues cannot be classified as initial defects if more than 11 days have passed since you received the product.

  • The support center will verify initial defects. We may request videos or images from you as part of this procedure.*If you cannot provide videos or images, we may not be able to process refunds or returns.
  • Customers are responsible for the return shipping fee.

Additional Information on returns and refunds

If we are unable to verify any issues or defects with the product at our company, we may be unable to process a refund.

  • We do not process returns or refunds based on customer convenience after the product has been received.
  • Altered or modified products by the customer are ineligible for returns or refunds.

Send-back repair program for defective products

After receiving the product, if a defect is discovered on the 11th day or later and you contact us, we will handle it as a "repair." We offer free repair services through our "send-back repair" program (*Note) if the item is within the warranty period.

  • Please note that repair charges may apply depending on the nature of the issue.
  • Please send the original product to our specified location, where we will conduct repairs in accordance with the manufacturer's warranty before resending it to you.
  • Customers are responsible for the return shipping and reshipping costs after repair.
  • *Note: This service involves sending the defective product to our company, where we will perform repairs or other necessary actions before returning the product to you.

Additional Information on repair services

If no issues or defects are found by our company, we cannot proceed with any further actions.

  1. If you send back the product for repair and neither our company nor the manufacturer can confirm any malfunctions or defects, we cannot proceed with the repair. We will simply repackage the product and send it back to you. (The return shipping fee will generally be borne by the customer.)
  2. Please note that even if it's within the warranty period, there will be a charge for repairs in the following cases:
    • Loss of purchase receipts, invoices, or warranty documents required for verification.
    • Malfunction or damage caused by improper handling (installation).
    • Malfunction or damage caused by water exposure, dropping, pressure (such as being stepped on), etc.
    • Malfunction or damage caused by modifications or unauthorized repair.
    • Malfunction or damage caused by fires, earthquakes, floods, lightning, or other natural disasters.
    • Malfunction or damage that occurred during transportation.
    • Malfunction or damage caused by power outages, lightning, or abnormally high voltage.
    • Malfunction or damage caused by other installed equipment or devices.

Additional information on other brands and products

SONY

SONY

We accept international warranty claims (repair services) in 47 countries worldwide. Once you contact us, we will inform you about the subsequent procedures. Please check the eligible countries from the following link:

https://www.sony.jp/products/overseas/contents/japanese/info.html

Watches

We will provide support according to the manufacturer's warranty. Please check the warranty details for each company from the following links:

Accompanying notes

  • The warranty does not apply to watches with bands that have been adjusted by the customer.
  • [Automatic/Kinetic] watches generate power and store it using vibrations. If the watch has not been used for a long time or is only used for a few hours a day, it may stop or experience slight time (second hand) discrepancies. Please shake the watch for a few minutes to generate power and confirm its functionality. (Vibration: Shake the watch for a few minutes to generate power)
  • For quartz watches, the battery installed in the purchased watch serves as a monitor battery used to check functions and performance. Therefore, there may be no remaining battery life after purchase.
  • Please note that returns for [limited edition watches], [mechanical/manual winding watches], and [high-value items] due to customer preference are not accepted after delivery.

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  • Perk.2

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  • Perk.3

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*Depending on the product, order processing and shipping times vary, and it may be possible to move the receipt date forward.

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As of March 2024
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