• JR-EAST

About the JR EAST Welcome Rail Pass 2020

JR EAST Welcome Rail Pass 2020 is a pass that offers unlimited rides on trains and the Shinkansen for 3 days starting from Tokyo and covering areas including the Tohoku and Shin'etsu regions. Just purchase in advance at WAmazing, and then swipe your passport and scan a QR code at the WAmazing ticket machine at Ueno Station. No need to stand in line at the ticket counter.

Countermeasures by JR East to prevent the spread of coronavirus (COVID-19)

JR East is taking the following measures to prevent the spread of the coronavirus (COVID-19)

- Periodic cleaning of stations and train interiors
- Sterilization by wiping down and disinfecting areas frequently touched by hands
- Constant ventilation through air conditioning and ventilation equipment that changes the air inside the carriage every 6 to 8 minutes
- Station attendants wear masks
- Plastic sheets installed to prevent droplet infection at counters.
- Providing information on congested trains and stations along major lines

For more information, please visit the JR East official website (English).

https://www.jreast.co.jp/e/customer_support/corona-info/index.html

Price

Adult (12 years and above) : JPY12,000

Valid Period

3 days from the start of use.

Valid Area

The JR EAST Welcome Rail Pass 2020 is a wide-ranging rail pass that starts in the Kanto region and covers not only the Tohoku region such as Aomori, Hachinohe, Akita, Morioka, Sendai, Yamagata, Fukushima and Aizu-Wakamatsu, but also the Shin'etsu region including Niigata, Nagano and Matsumoto.

Amazing Savings With JR EAST Welcome Rail Pass 2020!

Round trip from Ueno Station to Sendai Station
fare: approx. JPY22,400*
JR EAST Welcome Rail Pass 2020 : JPY12,000 (Save JPY10,400!)

Round trip from Ueno Station to Yamagata Station
fare: approx. JPY22,680*
JR EAST Welcome Rail Pass 2020 : JPY12,000 (Save JPY10,680!)

Round trip from Ueno Station to Morioka Station
fare: approx. JPY29,600*
JR EAST Welcome Rail Pass 2020 : JPY12,000 (Save JPY17,600!)

Round trip between Ueno Station and Hachinohe Station
fare: approx. JPY32,760*
JR EAST Welcome Rail Pass 2020 : JPY12,000 (Save JPY20,760!)

Round trip between Ueno Station and Akita Station
fare: approx. JPY35,820*
JR EAST Welcome Rail Pass 2020 : JPY12,000 (Save JPY23,820!)

*Regular season fare

Differences with the JR TOKYO Wide Pass

The JR TOKYO Wide Pass and the JR EAST Welcome Rail Pass 2020 are both the same in that they offer unlimited rides for 3 days on conventional lines and the Shinkansen trains in the Kanto region. The difference between the two is the price and the range you can travel. The JR TOKYO Wide Pass and the JR EAST Welcome Rail Pass 2020 are both good value for 3 days or less in the Kanto area, while the JR EAST Welcome Rail Pass 2020 is better for trips beyond the Kanto region to the Tohoku and Shinetsu regions.

Purchase Requirements

Non-Japanese passport holders

Number of Purchases

Max. 10 per order.

Payment Method

Purchases can be made only by credit card (VISA/Mastercard).

Collection Period

Ticket/Pass can be collected from 1 day in advance up to and including the start date. Ticket/Pass cannot be collected anytime before this period.

▼ Example
- Start date: Jan 10
- Collection period: Jan 9, 10

Pickup Location

JR EAST Travel Service Center - Ueno Station Opening Hours
5:30 - 22:00

Collection Method

Simply follow the instructions on the tablet screen of the WAmazing ticket machine, then swipe your passport and scan the QR code issued at the time of purchase. Avoid the crowded lines at the ticket counter.
*Please note that only one pass is allowed for each passport. If you wish to purchase more than one pass, you will need to use additional passports.
*Please note that you cannot receive multiple passes with the same passport during the same period of validity.

Travel Terms and Conditions

These are the Travel Terms and Conditions for the JR EAST Welcome Rail Pass 2020. For more information, please refer to the following website (English).

https://www.jreast.co.jp/e/welcomerailpass/terms.html

Cancellation / Refund on our website
*Before retrieving the Pass

Cancel

- Prior to the start date: Cancellation Fee JPY0
- On the start date: Cancellation Fee JPY560 x no. pf people
- Past the start date without prior notice: Cancellation Fee JPY12,000 x no. of people

Refund

- No refunds will be made for cancelled or delayed trains.
- Lost tickets will not be reissued.
- Refunds are only available for unused passes during the period of validity. Refunds must be made at the respective point of sale on each ticket.

Frequently Asked Questions

Q. Are child tickets available?
A. To purchase tickets for children, please purchase them directly from a nearby JR EAST Travel Service Center.

Q. Do I need a visa at the time of purchase or collection?
A. No, you don't need a visa.

Q. Can I change the start date after purchase?
A. The start date can only be changed once, and only for passes within its validity period that have not yet been used. The start date can be changed to any date up to one month after the start date printed on the pass. However, the date cannot be changed via the WAmazing website. If you wish to change the start date of your rail pass, please go to the JR East counter and inquire about the JR EAST Welcome Rail Pass 2020.

Q. Does the pass include a reserved seat on the Shinkansen?
A. A reserved seat is not included in the pass. If you wish to book a reserved seat, present your JR EAST Welcome Rail Pass 2020 at a designated JR East counter, such as the JR EAST Travel Service Center, to receive a reserved seat ticket. Please note that a reserved seat ticket cannot be received from a ticket machine with a pass purchased via WAmazing.