[Weekdays] Hot Air Balloon Untethered Flight Experience for a Romantic Early Morning Ride

[Weather Conditions/Cancellations]
- To ensure a safety-first experience, no flights are permitted in rain, snow or strong winds (wind speeds of 3 m/s or more).
- We will contact you with an estimated decision based on the weather map two to three days in advance.
- The organizing company (Winning Balloon Club) will inform you of the final decision the day before.
- Flights may be canceled on the day of the flight due to sudden strong winds or other safety considerations. In such cases, transportation costs to the location cannot be reimbursed.
- In the event of a 'postponement' due to weather conditions, no cancellation fee will be charged.

[Reception Start Time]
- Reception start times are approximate. The meeting will take place 30 minutes before sunrise.
- The specific meeting time will be communicated by the organizing company after booking.

[Participation]
- Before boarding the hot air balloon, please note you will be asked to sign a pledge(in Japanese or English).
- If you are under 20 years of age, parental consent is required. We will ask for your parent or guardian's consent to agree to the pledge when we contact you for the meeting time.
- Cancellation without notice is non-refundable.
- The total weight of all passengers is limited to approximately 300 kg; if the total weight of all passengers exceeds 300 kg, they may be split into two groups.
- The tour lasts approximately 3 hours, and it is not possible to go to the toilet on the way. Please go beforehand and arrive with plenty of time to spare.
・Free parking is available. (Reservations not required)

[Cancellation and changes]
If you wish to cancel or change your booking, please contact us as soon as possible.
If you cancel for personal reasons, the following cancellation charges will apply

At the time of booking - on the day of booking：100% of the booking price
Cancellation without notice: 100% of the booking price

■Special reasons for exemption from cancellation fees
- If canceled due to weather on the day
- If the rail or air services scheduled to be used on the same day or the day before are subject to a cancellation fee waiver (no charge) due to a natural disaster.
- If you are physically unable to reach the site due to a blockage of the motorway/main national road you plan to use on the day of the visit or the day before.
- If the experience is rescheduled due to the guest's fever or illness

If any of the above four special reasons apply, please contact WAmazing Play Customer Support by email.

[Health Conditions]
For the safety of all participants, the event is not open to persons who fall into any of the following categories. In addition, a medical certificate may be required depending on health and age.
- People with high blood pressure; people with heart, spinal or neck conditions; people with epilepsy or hyperventilation; people with conditions that may be aggravated by participation; people taking medication
- People who have drank alcoholic beverages right before the tour
- People who are pregnant, or might be pregnant
- Those whose participation is deemed unsafe by the organizers on the day of participation

[Clothing]
- On the day of the flight, please avoid skirts, sandals, heels, revealing clothing, and anything that could get dirty. The flight site is in a weedy area and your clothes may get dirty from morning dew and mud. Please wear clothes that can get dirty as soot may fly from the burner.
​- Autumn/Winter: Please wear warm clothing, as early morning temperatures can drop below freezing.
​- Spring/Summer: Short sleeves and shorts are allowed, but be careful of sunburn and insect bites.
- If you forget your work gloves, you can buy them at JPY 300 per pair. If you don't have them, you can apply for them as an option when booking.