• English
• Japanese

• Free Wi-Fi in all rooms
• Wi-Fi (shared area)

• Concierge
• Front desk (open 24 hours)
• Kiosk/ shop
• Dry cleaning service
• Luggage storage area
• Currency exchange
• Safe deposit box (front)
• Smoking area

• Facilities are abundant within the hotel grounds, including onsen facilities, tennis courts, golf courses, a ski resort, and a day care center.
  You can find even more services in the shopping plaza (Outlet mall) next door including a bowling alley and pet spa!
  *Please note that the shopping plaza is not directly connected to the hotel from the inside.

  * Bike rentals available from mid April (as soon as snow melts away) till November 24th.

Even if you didn’t make advance reservations, walk-ins are accepted if seats are available. Going directly to the restaurant is possible.
We recommend making advance reservations for weekends, holidays, long holidays, and the summer season.

Savor the French meal cooked meticulously by the head chef, who has represented Japan in the biennial world chef championship Bocuse d'Or.

Guests staying at The Prince Karuizawa can use the "MOMIJI HOT-SPRING", located next to the West Wing building (A hotspring tax charge of 150 yen per person will be charged separately)
*Please note that there are no hot springs in the hotel.

• After you get off the JR Hokuriku Shinkansen at Karuizawa Station, please use the free pick up bus at Karuizawa Station South Exit.

• 【Access】2 minutes by shuttle bus
  【Fare】Free of charge
  【Advance Booking】Not required
  【Other】Free circulating shuttle bus runs in the premises.
  * Ski resort Ski resort adjacent to the hotel..

• - Children between the ages of 0-5
  Accommodation is free if sleeping in the same bed with parents.
  The accommodation staff may ask that you use an extra bed (extra charge).
  - Guests of ages 6 and over are considered adults
  The accommodation staff may ask that you use an extra bed (extra charge)
  - Dinner: For guests with dinners included in their reservations, please ensure that you check in before 8:00pm. Failure to do so will result in the cancellation of dinner without refunds.
  - Dinner: Dinner is available between 5:30pm to 8:30pm
  - Regarding rooms: Guests with a reservation under the “Either room type” (Twin - Run of House) option are unable to choose between a smoking and non-smoking room, nor the room type. Thank you for your understanding and cooperation.
  - Shuttle bus service: A shuttle bus service to the onsen facility is available. Please contact the hotel directly for more details.
  - Caution: For those who made reservations of over 6 rooms, please be aware that different reservation terms or additional charges may be applied in your case.