• English
• Japanese

• Free Wi-Fi in all rooms
• Wi-Fi (shared area)

• Check-in (available 24 hours)
• Child care facility
• Front desk (open 24 hours)
• Kiosk/ shop
• Luggage storage area
• Pets allowed
• Safe deposit box (front)
• Laundromat
• Smoking area

• - Please use the ski lockers in the ski storage room
  - Tennis courts, outdoor pools, and table tennis are only available during the summer season.
  - No pets inside the building (strictly enforced) Pet owners can use the pet hotel in a separate building *extra charge

Advance reservations are needed to ensure a seat. For those who would like to change from the buffet plan to the Japanese cuisine plan, you must call the hotel at least a day prior to your stay. Upgrading to the Japanese cuisine meal tray (deluxe edition) is possible if you pay the price difference.

For those with a reservation with the no-meal plan, you can book a buffet reservation at the hotel with the following prices.
Dinner/ Adults 2,800JPY/ Elementary school age 1,960JPY/ Infants (3 years old - preschoolers) 1,400JPY *All-you-can-drink alcohol is available for an additional charge (1 hour - JPY1500 per person).
There are cases when we must divide the dinner starting time into 4 different times - 5:00pm, 6:30pm, 7:50pm, 8:30pm - to ease congestion.
Furthermore, you may be unable to specify your desired dinner starting time, as we ask guests their request in a first-come-first-serve basis during the check in process. *The process begins at 8:00am We ask that you call the hotel if you’d like to make a group meal reservation for over 9 people. You may be unable to make a reservation if all the seats are booked.

- Business Hours
Main Building: Open 24 hours
Annex: 6:00am - 12:00am (Planned) *Seasonal Operation (Golden Week, Summer vacation, ski season, etc.)
*Unavailable at certain times due to cleaning
- Information
In some cases, 1 of the public baths out of the 2 may become temporary unavailable.
*Feel free to contact us for more details.

• Pick up/Drop off available (does not depart from the rotary (traffic circle) outside the train station)
  - Shuttle Bus Information Office
  From the rotary (traffic circle) outside Echigo-Yuzawa Station West Exit, walk 100 meters towards Tokyo along Eki-mae Dori for approximately 2 minutes (the footpath may be hard to traverse when snowing or during other bad weather).
  *After you exit the ticket gates, turn left and exit the station at the West Exit, then after you pass through the rotary, turn left. You can find the Hotel Angel Grandia Echigo Yuzawa Station West Exit Information Office on the left hand side after 100 meters or 2 minutes of walking.
  - Ski Season (December 22 - April 6 12:00pm)
  - Weekdays
  - Information Office Departures
  8:30am, 9:30am, 10:30am, 11:30am, 12:30pm, 1:30pm, 2:30pm, 3:30pm, 4:30pm, 5:30pm, 6:30pm, 7:30pm, 8:30pm, *9:30pm, *10:30pm
  - Hotel Departures
  9:00am, 10:00am, 11:00am, 12:00pm, 1:00pm, 2:00pm, 3:00pm, 4:00pm, 5:00pm, 6:00pm, 8:00pm, *9:00pm
  - Saturdays and Sundays
  - Information Office Departures
  8:30am, 9:00am, 9:30am, 10:00am, 10:30am, 11:00am, 11:30am, 12:00pm, 12:30pm, 1:00pm, 1:30pm, 2:00pm, 2:30pm, 3:00pm, 3:30pm, 4:00pm, 4:30pm, 5:00pm, 5:30pm, 6:30pm, 7:30pm, 8:30pm, **9:30pm, **10:30pm
  - Hotel Departures
  8:30am, 9:00am, 9:30am, 10:00am, 10:30am, 11:00am, 11:30am, 12:00pm, 12:30pm, 1:00pm, 1:30pm, 2:00pm, 2:30pm, 3:00pm, 3:30pm, 4:00pm, 4:30pm, 5:00pm, 6:00pm, 8:00pm, **9:00pm
  “*” icon means Friday service only
  “**” icon means Saturday service only
  - December 22 to January 5, January 13, February 10, March 23 to March 31 are considered Saturdays; January 14, February 11 are considered Sundays; March 21 (holiday) is considered a weekday

• 【Access】5 minutes by shuttle bus
  【Fare】Free of charge
  【Advance Booking】Not required
  【Other】Arrivival/departure- in front of the hotel

• - Caution
  *In order to prevent any disruptions to your stay, we ask that you lay the futons yourself.
  *For those staying multiple nights, please note that cleaning is not conducted on your second day of stay. (For those staying 3 nights, cleaning is conducted on the third day.)
  - Cancellation policy
  The following payments will be required, starting from cancellations 3 days prior to the day of your stay (not including the day of your stay).
  - Up to 3 days prior to your stay: 20%
  - Previous day: 50%
  - Day of your stay: 100%
  - No-show cancellation: 100%