- Business name
- ICHIBIKO
- Store name
- ICHIBIKO
- Managing director
- Kenji Takemoto
竹本顕路
- Address
- #905, 12-3 Udagawa-cho, Shibuya-ku, Tokyo
東京都渋谷区宇田川町12-3-905
- Phone number
- 080-7159-0108
- Email address
- sales@iine-inc.com
- Returns for customer reasons
- After you receive your items, we cannot accept returns, exchanges, or refunds for customer reasons.
- If there is a problem with the itemSet by WAmazing
- If an item is defective, damaged, or different from what you ordered, we will respond in accordance with the applicable laws.
- Policy details
- Order cancellations are accepted only if notified prior to the commencement of the shipping process. In principle, returns are not accepted unless the product is defective. Should the delivered product be defective or damaged during shipping, we will promptly arrange for an exchange or a refund. Returns made via methods other than those specified by us cannot be accepted. Due to the nature of the product, we cannot accommodate exchanges or returns based on customer preference.
- Note on tax-free refundsSet by WAmazing
- Returning items may affect whether the order meets the tax-free requirements and the refund of the amount equivalent to the consumption tax.
- Privacy policy
- WAmazing provides your information to the seller
We appropriately protect and manage the personal information provided by our customers to prevent incidents such as leakage or loss. Please note that we may outsource certain tasks, such as providing the services you use or operating this website. In such cases, we will provide sufficient instruction and supervision to our contractors to ensure that your personal information is appropriately protected and managed.
- Shipping feeSet by WAmazing
- Shipping fees are set uniformly based on the total merchandise amount (tax included) of each order on WAmazing Shop, not per seller.
• Orders with a merchandise total of ¥27,500 (tax incl.) or more: free shipping
• Orders under ¥27,500 (tax incl.): ¥880 shipping fee (¥1,430 if your pickup location is in Hokkaido or Okinawa)
The actual shipping fee is shown in your cart and at checkout.
- Payment methodsSet by WAmazing
- You can use the payment methods provided by WAmazing. For details, please see the WAmazing Notation Based on the Act on Specified Commercial Transactions.
- Payment timingSet by WAmazing
- You pay the full amount including the product price and shipping fee (tax included) when your order is confirmed. For orders that meet the tax-free requirements, after you receive the items and the tax-free procedure and customs confirmation are completed, we refund the amount equivalent to the consumption tax minus the remittance fee.
