- Business name
- WAmazing, Inc.
WAmazing株式会社
- Store name
- WAmazing Shop
- Managing director
- Fumiko Kato
加藤 史子
- Address
- Naganuma Building 201, 1-17-12 Misuji, Taito-ku, Tokyo, Japan
東京都台東区三筋1丁目17番12号 長沼ビル201
- Phone number
- 050-3649-9420
- Email address
- support@wamazing.zendesk.com
- Returns for customer reasons
- After you receive your items, we cannot accept returns, exchanges, or refunds for customer reasons.
- If there is a problem with the itemSet by WAmazing
- If an item is defective, damaged, or different from what you ordered, we will respond in accordance with the applicable laws.
- Policy details
- We do not accept returns or exchanges due to a change of mind or other personal reasons. If you receive a defective or incorrect item, please contact us as soon as possible after pickup.
- Note on tax-free refundsSet by WAmazing
- Returning items may affect whether the order meets the tax-free requirements and the refund of the amount equivalent to the consumption tax.
- Privacy policy
- WAmazing provides your information to the seller
Your personal information will be handled in accordance with WAmazing, Inc.'s Privacy Policy. (https://www.wamazing.jp/terms/privacy).
- Shipping feeSet by WAmazing
- Shipping fees are set uniformly based on the total merchandise amount (tax included) of each order on WAmazing Shop, not per seller.
• Orders with a merchandise total of ¥27,500 (tax incl.) or more: free shipping
• Orders under ¥27,500 (tax incl.): ¥880 shipping fee (¥1,430 if your pickup location is in Hokkaido or Okinawa)
The actual shipping fee is shown in your cart and at checkout.
- Payment methodsSet by WAmazing
- You can use the payment methods provided by WAmazing. For details, please see the WAmazing Notation Based on the Act on Specified Commercial Transactions.
- Payment timingSet by WAmazing
- You pay the full amount including the product price and shipping fee (tax included) when your order is confirmed. For orders that meet the tax-free requirements, after you receive the items and the tax-free procedure and customs confirmation are completed, we refund the amount equivalent to the consumption tax minus the remittance fee.