• Please select your desired bus in the "Customer Information" field after "Add to Cart," then "Proceed to Purchase."
• This product is request-based, so completing the purchase does not mean the reservation is complete.
• Please note that once you have made a reservation, you will not be able to change the boarding and arrival locations or the boarding time. If you need to make changes, please cancel your reservation and make a new reservation.
• When purchasing, please enter your full name without abbreviations. (Your name will be verified when boarding the bus.)

• When boarding the bus, please tell the driver the name of the representative who made the purchase.

• Boarding location
Grand Park Otaru (in front of the hotel's main entrance)
*Please gather outside, not in the hotel lobby.

Bus timetable: *Please select your preferred departure time and drop-off location when making your reservation. Meeting time is 10 minutes before departure.
• Bound for Kiroro Mountain Center
(1) Departure: 7:20am ⇒ Arrival: 8:30am
(2) Departure: 8:35am ⇒ Arrival: 9:25am

• Bound for Yu Kiroro
(3) Departure: 8:35am ⇒ Arrival: 9:33am

• Bound for Club Med Kiroro Grand
(4) Departure: 8:35am ⇒ Arrival: 9:35am

*For day-trip visitors to Kiroro Ski Resort, the Kiroro Mountain Center is the most convenient boarding and drop-off location.
*This ticket only covers the outbound trip. You will need to make your own arrangements for accommodations, lift passes, and buses for the return trip.
*Prior to departure, please verify the boarding and drop-off points on the official Hokkaido Access website and make sure to arrive on time.
*If you cannot make the meeting time or are unsure of the boarding location, contact customer support immediately.
*The bus will depart even if some passengers are not present at the departure time. Please note that no refunds or compensation will be provided in such cases.

• Please check the meeting point in advance. The meeting time is 10 minutes before departure.
• Times may change depending on traffic conditions.
• Please refrain from boarding the buses wearing skis, snowboards, or boots, as they are slippery and extremely dangerous.
• 1 piece of luggage is allowed to be stored in the compartment per person. The bus may not accept 2 or more pieces of luggage.
• If you bring skis or snowboards, please put them in their own bags or cases, as they may cause damage or breakage to your baggage when loading or unloading the trunk.
• Please note that we do not permit passengers who are intoxicated.
• The highway may close etc., due to road/weather conditions. For those catching a flight, we may have to drop you off at the nearest train station so you won't miss your flight. (Please note that the passenger will cover any additional travel costs)