• Reservations are required; tickets can be purchased up to 7 days before the departure date.

Lift pass & rental discount coupon pickup location: Hakuba Valley Hakuba Iwatake Snow Field Information Counter Directions
The rental discount coupon can be used at: Spicy Rental Iwatake Shop

• Lift passes and rental discount coupons will be handed out at the Information Counter.*When redeeming, clearly tell the reception staff that you are using "Let's Smile" and provide the name used for your reservation.
• Rental discount coupons can be used for the following items (apply and pay on-site).
  • Rental Standard Carving Ski Set 1 day: Adults JPY 5,200 / Children JPY 3,200 (Regular price: Adults JPY 6,500 / Children JPY 4,000) 2 days: Adults JPY 9,600 / Children JPY 5,600 (Regular price: Adults JPY 12,000 / Children JPY 7,000)
• Rental Snowboard Set 1 day: Adults JPY 5,200 / Children JPY 3,200 (Regular price: Adults JPY 6,500 / Children JPY 4,000) 2 days: Adults JPY 9,600 / Children JPY 5,600 (Regular price: Adults JPY 12,000 / Children JPY 7,000)
• Rental Wear Set (jacket & pants) 1 day: Adults JPY 4,000 / Children JPY 2,400 (Regular price: Adults JPY 5,000 / Children JPY 3,000) 2 days: Adults JPY 6,400 / Children JPY 4,000 (Regular price: Adults JPY 8,000 / Children JPY 5,000)

Changing rooms and lockers are available at the Base Center.
Facility: Base Center (located immediately to the left of the gondola station)
Facilities: Changing rooms (free of charge), lockers (JPY 200 to JPY 1,000 per day *Fees vary by size)

Day 1 Outbound bus departure time: 9:00am (Meeting time: 8:50am) JR Nagano Station East Exit ⇒ Arrival at Hakuba Valley Hakuba Iwatake Snow Field at 10:15am
Day 2 Return bus departure time: 4:50pm (Meeting time: 4:40pm) Hakuba Valley Hakuba Iwatake Snow Field ⇒ Arrival at JR Nagano Station at 6:30pm

• Boarding Locations:
Outbound bus: JR Nagano Station East Exit, Yumeria Bus Park Map Directions
Return bus: Rotary at Hakuba Valley Hakuba Iwatake Snow Field Map
• Landmark
Sign for "Nagano Hakuba Resort Liner" Signboard Image

• Before departure, please confirm the boarding location and arrive in time for the scheduled bus departure.
• Please note that arriving 10 minutes late will be treated as a same-day cancellation, and you will not be able to board the bus. *A cancellation fee will be charged in accordance with the cancellation policy.

• Minimum number of participants: 1 person
• When boarding the bus, the voucher screen and reservation name will be confirmed. (Reception will be handled by the bus driver.)
• For safety reasons, children ages 0-5, as well as infants riding on a guardian's lap are not permitted.
• Children ages 6 (elementary school students) and above are allowed to participate.
• Accommodation is not included and must be arranged independently.

Regarding operation:
• If there is a high possibility that the ski resort cannot operate due to insufficient snow, the tour will be canceled. A decision will be made at least 2 days in advance, and you will be notified if canceled. (Full refund will be provided)
• If roads are closed on the day of the tour, or if there is a very high risk of closure, the tour may be canceled. You will be notified as soon as the decision is made. (Full refund will be provided)
• Due to road or weather conditions, arrival and departure times at the ski resort may change, the stay may be shortened, or the return time may be delayed.
• If your time at the ski resort is shortened, or if additional costs arise for transportation or accommodation after returning, no claims for reimbursement will be accepted.
• This tour may be operated jointly with ski tours from other companies.

About the bus:
• The bus has 4 seats per row and is not equipped with a toilet.
• Depending on the number of passengers, the tour may be operated using a microbus or a commuter (minibus).

About rentals:
• Rental and return locations: Spicy Rental Iwatake Shop
• Applicable sizes
• Rental Carving Ski Set or Snowboard Set
Adult boots: 22-34cm, Children's boots: 16-25cm
• Wear
Adults: Height 150-190cm, Children: Height 80-150cm
*The ski and snowboard sets do not include wear.
*Rental wear is only available as a set that includes a jacket and pants.
*Although the rental shop has a large stock of items, availability is not guaranteed.
*Please note that no refunds will be given if your preferred ski, snowboard, or clothing size is unavailable on the day of the tour.
*Rental accessories such as hats and goggles are not available.
*The rental grade may differ from standard offerings.
*Optional damage coverage is available. Please review the details on-site and decide whether to purchase at your discretion.